Privacy Policy

Privacy Policy

Introduction

Welcome to https://coolsculpting-gilbert.storysurge.net (referred to as “CoolSculpting Gilbert,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://coolsculpting-gilbert.storysurge.net.
  2. Any mobile or desktop applications developed by us.
  3. Services offered through these platforms, such as user accounts, online appointments, and customer support.
  4. Products available on our websites, including digital content and physical goods.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your data when:

  1. You use our applications and services as an authorized user, creating an account, or making purchases.
  2. You visit our websites, including when browsing, making inquiries, or filling out forms.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Your user name, email address, and password used to access our services.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers (if you choose to store them for faster future purchases) and investment portfolios (if provided for financial planning purposes).
  4. Purchase Information: Items bought from our online store, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses associated with your device.
  6. Location Data: GPS coordinates or other data that allows us to understand your location when you use our services on a mobile device.
  7. Feedback: Reviews, ratings, comments, and suggestions provided by users regarding our products and services.
  8. Social Media Information: Publicly available data from social media platforms when users interact with us through these channels.
  9. Product Information: Details about the products you view, search for, or purchase on our websites.

We gather this information through direct user input (e.g., account registration), interactions with our services (e.g., browsing behavior), and automated technologies (such as cookies and tracking pixels). Additionally, we may receive personal data from third parties, like business partners or marketing networks, in compliance with their privacy practices.

Cookies

We use cookies to enhance your experience on our websites and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as allowing you to log in and access secure areas.
  2. Preference Cookies: We use these to remember settings or choices you make to personalize your experience.
  3. Analytics Cookies: They help us understand how users navigate and interact with our sites, providing insights to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless required or permitted by law to keep it longer. When we no longer need the data, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

CoolSculpting Gilbert implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and inform you about these actions.

Your Rights (Based on Geographical Location)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances (e.g., when processing is no longer necessary).
  4. Restriction: Limit our use of your personal data for specific purposes.
  5. Portability: Receive a copy of your data in a structured, commonly used format.
  6. Objection: Object to the processing of your data based on legitimate interests or consent.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
  8. Filing Appeals/Complaints: Contact our privacy team to raise concerns, file complaints, or seek redress for perceived privacy violations.

Changes to Policy

CoolSculpting Gilbert reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests related to privacy and data protection:

We value your trust in our commitment to privacy and will strive to maintain the security and confidentiality of your personal information.